Privacy policy

Last modified: January 15, 2026

Airomax Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you interact with us, use our services, or visit our website.

1. Who We Are

Airomax Ltd is a UK-based company specialising in the supply, installation, and servicing of air conditioning units, heat pumps, and related systems.


Company Name: Airomax Ltd
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

For the purposes of data protection law, Airomax Ltd is the Data Controller of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Full name, title, and contact details.

  • Contact Data: Address, telephone number, and email address.

  • Project Data: Information about the products or services you have purchased or enquired about.

  • Financial Data: Payment details (processed securely through third-party providers we do not store card information).

  • Technical Data: IP address, browser type, and usage information when you visit our website.

  • Communications Data: Records of correspondence and communications between you and Airomax Ltd.

3. How We Use Your Information

We use your personal data to:

  • Provide quotations, products, and services you request.

  • Manage installations, servicing, and aftercare.

  • Process payments and issue invoices.

  • Communicate with you regarding your orders, appointments, or enquiries.

  • Maintain our business records and comply with legal obligations.

  • Improve our products, services, and website experience.

We will only use your data when the law allows us to, such as where it is necessary for performance of a contract, to comply with legal obligations, or where you have given consent.

4. Data Sharing and Disclosure

We will never sell your personal data.
We may share limited information with trusted third parties such as:

  • Suppliers or subcontractors involved in delivering our services.

  • Professional advisers (e.g., accountants, legal advisors).

  • Payment processors and IT service providers.

  • Government or regulatory bodies where required by law.

All third parties are required to maintain the security and confidentiality of your data and to process it only in accordance with our instructions.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Your data is stored securely within the UK, and we only retain it for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR, you have the following rights:

  • The right to access your personal data.

  • The right to correct any inaccurate or incomplete information.

  • The right to request deletion of your data (where applicable).

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time (where consent is the basis of processing).

To exercise any of these rights, please contact us at hello@airomax.co.uk

7. Cookies

Our website may use cookies to improve user experience and analyse site performance. You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date shown at the top.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact:

Data Protection Officer
Airomax Ltd
Email: hello@airomax.co.uk
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ 

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.